7 hard skills or competencies (industry competencies) for Telecommunications Engineering Technician I
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Describes the methodologies of root cause analysis and its applications.
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Level 2 Behaviors
(Light Experience)
Conducts visual inspection of related equipment, tools, and machinery to determine root causes.
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Level 3 Behaviors
(Moderate Experience)
Implements resolutions and plans based on root cause analysis reports and related research.
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Level 4 Behaviors
(Extensive Experience)
Improves and updates the fundamental nature of systems and procedures based on the root cause analysis results.
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Level 5 Behaviors
(Mastery)
Develops data-gathering strategies to enable early detection of defects and root causes.
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Skill definition-Evaluating the performance of electrical components to optimize electrical systems.
Level 1 Behaviors
(General Familiarity)
Describes the process of utilizing electrical testing tools in our organization.
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Level 2 Behaviors
(Light Experience)
Assists senior staff when testing electrical components, equipment, and systems.
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Level 3 Behaviors
(Moderate Experience)
Implements safety precautions when testing electrical equipment, systems, and components.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training in electrical system installation and testing procedures.
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Level 5 Behaviors
(Mastery)
Designs and develops new and innovative tools and instruments to improve electrical testing.
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1 general skill or competency (Job family competency) for Telecommunications Engineering Technician I
Skill definition-Maintaining and ensuring that the network is constantly running at peak performance.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic risks and issues in conducting network support in our workplace.
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Level 2 Behaviors
(Light Experience)
Collects and analyzes data and electronic test information to support networks.
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Level 3 Behaviors
(Moderate Experience)
Coordinates with vendors and service providers to identify and resolve network support issues.
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Level 4 Behaviors
(Extensive Experience)
Drafts guidelines and scripts for troubleshooting end-user network issues.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced infrastructure to support network systems.
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6 soft skills or competencies (core competencies) for Telecommunications Engineering Technician I
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
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Level 3 Behaviors
(Moderate Experience)
Implements the use of SOP throughout our business to drive efficiency.
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Level 4 Behaviors
(Extensive Experience)
Enhances the SOP management system to improve efficiency and user experience.
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Level 5 Behaviors
(Mastery)
Designs a Standard Operating Procedure (SOP) strategy to align with our business objectives.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
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Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
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Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
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Summary of Telecommunications Engineering Technician I skills and competencies
There are 7 hard skills for Telecommunications Engineering Technician I, Root Cause Analysis, Electrical Testing, Electronics Engineering, etc.
1 general skills for Telecommunications Engineering Technician I, Network Support.
6 soft skills for Telecommunications Engineering Technician I, Standard Operating Procedures (SOP), Attention to Detail, Time Management, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Telecommunications Engineering Technician I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Attention to Detail, and be proficient in Time Management.